Diploma in Tourism & Hospitality (1Year)

Diploma in Tourism & Hospitality (1Year)

Topics

Paper I: Introduction to Tourism & Hospitality

• Meaning and scope of tourism
• Types of tourism
• Tourism products
• Hospitality industry overview
• Tourism organizations

Paper II: Travel Agency & Tour Operations

• Functions of travel agencies
• Tour planning and itinerary preparation
• Ticketing basics
• Tour packaging
• Travel documentation

Paper III: Front Office Operations

• Hotel organization
• Reservation procedures
• Guest check-in and check-out
• Reception and concierge services
• Customer handling

Paper IV: Housekeeping Management

• Housekeeping organization
• Cleaning procedures
• Laundry operations
• Room maintenance
• Safety and hygiene

Paper V: Food & Beverage Service

• Restaurant operations
• Types of service
• Menu planning
• Food safety
• Beverage service

Paper VI: Tourism Marketing

• Tourism promotion
• Customer care
• Digital marketing basics
• Sustainable tourism
• Event management

Paper VII: Communication & Computer

• Business communication
• Spoken English
• MS Office
• Email and internet applications

Paper VIII: Indian Culture & Tourism Geography

• Heritage tourism
• Cultural tourism
• Major tourist destinations in India
• Maps and tourism circuits
• Eco-tourism