Diploma in Tourism and Hospitality Management (2 Year)
Diploma in Tourism and Hospitality Management (2 Years)
First Year
- Fundamentals of Tourism
- Introduction to Tourism
- Types and Components of Tourism
- Tourism Products
- Tourism Organizations
- Tourism Geography
- Fundamentals of Hospitality Management
- Hospitality Industry
- Types of Hotels
- Hotel Organization
- Hotel Departments
- Professional Ethics
- Front Office Operations
- Front Office Organization
- Reservation System
- Reception Procedures
- Guest Registration
- Check-in and Check-out
- Guest Services
- Housekeeping Operations
- Housekeeping Organization
- Cleaning Science
- Linen and Laundry
- Room Maintenance
- Safety and Security
- Business Communication
- English Communication
- Business Correspondence
- Telephone Etiquette
- Customer Service
- Personality Development
- Computer Applications
- Computer Fundamentals
- MS Office
- Internet Applications
- Hospitality Software Basics
Second Year
- Travel Agency and Tour Operations
- Travel Agency Organization
- Tour Planning
- Itinerary Preparation
- Travel Documentation
- Ticketing Basics
- Food and Beverage Management
- Restaurant Organization
- Types of Service
- Menu Planning
- Beverage Knowledge
- Banquet Operations
- Hospitality Marketing and Sales
- Principles of Marketing
- Hospitality Marketing
- Sales Promotion
- Digital Marketing
- Customer Relationship Management
- Tourism Planning and Sustainable Tourism
- Tourism Development
- Sustainable Tourism
- Eco-Tourism
- Cultural and Heritage Tourism
- Responsible Tourism
- Hospitality Financial Management
- Accounting Basics
- Cost Control
- Budgeting
- Revenue Management
- Financial Statements
- Entrepreneurship and Human Resource Management
- Entrepreneurship Development
- Small Business Management
- Human Resource Management
- Labour Laws
- Leadership and Team Management